View and download our policy documents
Accessibility Plan
Admissions Policy
Anti-Bullying Policy
Approach to Restraint and Restraint Reduction
Neurodivergent Affirmative Behaviour Policy
Careers Policy
Child-on-Child Abuse Policy
Complaints Policy
Curriculum Policy
First Aid Policy
English as an Additional Language Policy
Health and Safety Policy
Mobile and Smart Technology Policy
OFSTED Material Change Inspection Report
Parent/Carer-School Communication Policy
Pupil Premium
RSHE Policy
Safeguarding Policy
Staying Safe Online, Group Policy
Support for pupils with Education and Health Care (EHC) Plans Policy
Suspension and Permanent Exclusion Policy
If the policy you require is not listed above please contact the Administration team at Waterloo Lodge on 01257 230 894 who will be happy to help you.
Complaints
We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download from the school website. Initial complaints should be made to Helen Rigby, Executive Head Teacher via telephone on 01257 230 894 or via email to admin@waterloolodge.co.uk. If the complaint is concerning the Head Teacher please contact Ann Henderson, Regional Director on ann.henderson@ofgl.uk
There was one complaint in the academic year 2023-2024