If the policy you require is not listed above please contact the Administration team at Waterloo Lodge on 01257 230 894 who will be happy to help you.
We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download from the school website. Initial complaints should be made to Helen Rigby, Head Teacher via telephone on 01257 230 894 or via email to firstname.lastname@example.org. If the complaint is concerning the Head Teacher please contact Ann Henderson, Regional Director on 01204 522667.
There were no complaints in the academic year 2022-2023